A hotline
that never sleeps.
Talkturo answers every call in under a second, resolves the most common requests directly, and hands complex cases over seamlessly — including a briefing.
1,247
78%
0s
92%
Your hotline
is burning customers
While you're reading this, frustrated customers are stuck in your queue — or have already moved to your competitor. Here's the uncomfortable truth about classic phone support.
Customers wait 3–12 minutes in the queue — a third hangs up before being helped and never comes back.
Almost half of all calls outside business hours are lost. International customers are hit hardest.
Classic tier-1 support costs €5–12 per call. With a thousand calls a day, that quickly adds up to six figures.
Only one in three calls is resolved on the first try. The rest means callbacks, tickets, frustration — and churn.
The real cost
Every minute of wait time costs you trust, reviews and repeat purchases — and your best agents burn out answering 80% standard questions instead of solving complex cases.
But there's another way…
Offload tier 1.
Make your team more productive.
Talkturo handles the recurring 60–80% — order status, FAQ, standard complaints. Your agents only get the interesting cases, with full context.
Every call is answered instantly
Talkturo answers every incoming call in under a second — whether it's 9 AM or 3 AM, no matter the volume.
60–80% first-call resolution
Accesses your knowledge base, CRM and tools live. Look up orders, change addresses, reset passwords — right inside the call.
- Knowledge Base · NotionLive
- Zendesk TicketsLive
- Order system · ShopifyLive
Escalates exactly when needed
Detects frustration in real time. Hands over seamlessly to your agent — including live transcript and a 3-sentence briefing on screen.
- Negative sentimentInstantly
- Complex complaintWarm transfer
- VIP customer detectedDirect connect
Real-time insights, not gut feeling
See per call: intent, sentiment, outcome, timestamps. Spot patterns across thousands of calls — analyzed automatically.
The difference
is measurable
Direct comparison on the KPIs your CFO cares about — and the ones your customers feel.
In 3 steps
to the perfect hotline
You port your number, we connect knowledge base and CRM, your team only handles the interesting cases.
Customer calls
On your existing hotline number (we port or buy it). Call is answered in under a second — no queue, no IVR.
AI understands & resolves
Accesses your knowledge base, CRM and tools. Understands accent, slang and interruptions — in 50+ languages, even switched live.
Escalates when needed
Warm transfer to the right agent with a complete call summary already open. No more "How can I help you?".
Everything a modern
support hotline needs
Every component was optimized from over a million real calls. No gimmicks — only what truly cuts wait times and lifts CSAT.
Inbound SIP routing
Via Telnyx, BYO trunk or your existing PBX. Number porting included.
Knowledge base connector
Connect Notion, Confluence, Zendesk, Help Scout, Intercom — or just PDFs. AI uses only your approved knowledge.
Multi-language live switch
Customer switches mid-call from English to Spanish? No problem. 50+ languages, all live.
Identity verification
Customer ID, date of birth, OTP code — securely requested and verified, without any human listening.
Sentiment detection
When the customer gets angry, the AI escalates instantly to a human — with briefing and live transcript.
Background noise cancellation
Train station, café, open-plan office — the AI still understands everything. Audio pipeline at human level.
Support teams
that finally breathe again
What customer success leaders say after 90 days with Talkturo.
"Our hotline has become a goldmine at night. International customers now get answers before we're even in the office. Our CSAT jumped from 71 to 89."
"We replaced 3 of 7 tier-1 roles — not because we had to, but because the AI is better. Our senior agents now only handle cases that really require skills."
"Black Friday used to be horror. This year everything ran normally — Talkturo handled over 800 calls in parallel, without a single extra hire."
Free · Setup in 10 minutes · No credit card
Proven support ROI
across every industry
From online shop to insurer: Talkturo adapts to your vocabulary, your compliance requirements and your back office.
E-commerce & retail
Order status, shipping tracking, returns, size questions. 70% of all standard requests are resolved on the first call — even at peak times.
SaaS & tech
FAQ, account reset, onboarding questions. International customers get answers in their language without you needing night-shift teams.
Banking & insurance
Identity verification, claims reporting, tariff information. PCI DSS, GDPR and audit logs from day one — the script is never abandoned.
Healthcare & practices
Appointment reminders, prescription requests, office hours info. HIPAA-compliant and with seamless handover to the practice.
Built for scale.
Secure from day one.
From the 4-person practice to the global e-commerce player. Talkturo scales with you and meets the compliance standards of regulated industries.
Bank-level security
SOC 2 Type II, HIPAA, PCI DSS, GDPR compliant. End-to-end encryption, audit logs, EU data residency.
99.99% uptime SLA
Multi-cloud redundancy with failover. Your hotline stays online — even at Black Friday peaks or provider outages.
Smart escalation
Warm transfer to your agent — with live transcript and 3-sentence briefing directly on screen.
Script compliance
Talkturo follows your approved answers exactly — no hallucinations, no compliance violations.
50+ languages
Live switch mid-call. Even accent, slang and broken sentences are reliably understood.
Continuous learning
Every call improves your knowledge base. Gaps are automatically detected and reported.
Turn off your queue — forever
Every hour of wait time costs you reviews, repeat purchases and your team's nerves. Join 3,200+ teams who have already entrusted their hotline to Talkturo.
- Number porting included
- Knowledge base setup in under 1 hour
- No minimum term
- 14-day free trial
- Every call is answered
- 60–80% resolved instantly
- Escalation with briefing
- 24/7 in 50+ languages